Shop policies
Payment methods
We accept FPS, PayMe and bank transfer. Card payments, when offered, go through external payment gateways (Stripe / PayPal) — your card details are entered on their pages and never touch this store.
Fulfilment
Orders are packed and dispatched after payment is confirmed. Digital products are available for download as soon as the order is paid.
Refunds & exchanges
All sales are final — no refunds or exchanges unless the product is unusable, or arrives with obvious scratches on the product itself. Wear on the outer packaging does not count.
Shipping
Choose at checkout: MTR meetup (地鐵交收), local flat mail (per-product fee, added at checkout), or SF Express freight collect (到付 — the courier fee is paid on delivery, home delivery or pickup point/locker; find an SF pickup point on SF Express's official service-network page). Orders usually dispatch within a few working days of confirmed payment.
Intellectual property
Product photos come from our suppliers or are the shop's own photographs — please do not reuse them without permission. All trademarks belong to their respective owners.
Privacy
We collect only what is needed to fulfil your order: name, email, phone and shipping address. The shop never sees or stores your card details — payment goes through FPS, PayMe, bank transfer, or the gateway's own secure pages. Order data is used only to process, deliver and answer questions about your order. Want your account or order records removed? Just contact us and we'll delete them for you.
Login & passkeys
Membership uses a passkey (your fingerprint or Face ID) instead of a password — there is no password to forget, leak or be tricked out of. When you register, your device creates a pair of keys: the private key stays on your device (or your iCloud / Google account), and this store only ever stores the public key. Signing in simply asks your device to confirm it is really you. You can also remove your passkey yourself anytime in your own device's password settings (iCloud Keychain / Google Password Manager) — no need to ask us; if you later want to sign in again, just contact us and we'll set it up afresh. If you cannot use a passkey on a device, you can instead request a one-time sign-in link by email — it is valid for 2 minutes, works once, and is only ever sent to verified emails.